I went through the trouble of packaging two foldable chairs, obtained the receipt, and sent them on 06.07.2023. Although the items were received on 07.07.2023, their system still shows that the products have not been delivered as of 11.07.2023. Despite numerous messages exchanged, the situation remains unresolved. I am still waiting for them to acknowledge the receipt, let alone begin the examination process. It's unbelievable how SpaceX can reach Mars in less time! The related shipment details are as follows: Aras Kargo tracking number: 3071719167187, Return number: sgtr805844254. This ongoing delay and lack of progress are highly frustrating, and I expect a swift resolution to this matter. Aras Kargo needs to take immediate action and address this issue.
My online order for camping gear, which included a tent, was sent on July 14, 2023, but I haven't received the package yet. The people who work in the warehouse are always trying to find an out. The people who work in customer service don't help either. I trusted these instructions and paid for the ...
When I called Decathlon customer service, they assured me that their preferred courier companies were Aras or MNG Cargo based on their recent announcements. Relying on this information, I made an online purchase for a pair of sports shoes for my son to use at school on August 23, 2023. The order con...
I placed an order with Decathlon on the morning of Monday, July 7th. Today is Saturday, July 12th, and there is still no sign of my order. I’m planning a weekend trip to the seaside, but the swim goggles, fins, and swim cap I ordered are nowhere to be found. I was informed that my order had supposed...
On August 12, 2024, I placed an order on Decathlon's online store with the next-day delivery option. I received an email 20 minutes later confirming that my order had been dispatched. However, the package did not arrive the next day. On August 14, 2024, I contacted Decathlon's customer service. The ...
On July 17, 2023, I placed an order for 2 dumbbells (order number: TR1496121240) on Decathlon's website. Today is July 24, 2023, and it has been a full week since I made the purchase, but the items I ordered have not reached me yet. When I called their customer service at the number they provided (0...
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