Brand Overview: SkinCeuticals
SkinCeuticals is a professional skincare brand focused on science-backed products for skin health and visible signs of aging. The brand is part of the L'Oréal group and offers skincare products developed for consumers and skincare professionals.
Contact Info
U.S. Customer Service: 1-800-771-9489, Monday–Friday, 9am–7pm EST. Customers can also contact SkinCeuticals through its online contact form and live chat. Phone: Regional customer service numbers may vary by country.
Industry and Operations
SkinCeuticals operates in the skincare and professional beauty industry. Its product range focuses on targeted skincare concerns such as signs of aging, discoloration, acne, hydration, and sun protection.
- Vitamin C and antioxidant serums
- Anti-aging and corrective treatments
- Sunscreens and UV protection
- Hyaluronic acid treatments
- Retinol products
- Moisturizers and corrective creams
- Cleansers and toners
- Eye care products
- Acne and discoloration treatments
- Professional skincare products
User Sentiment
User feedback varies, with customers discussing product quality and skincare results alongside concerns about orders, shipping, returns, billing, product authenticity, and customer service.
- Delayed or missing orders
- Damaged or incorrect products
- Return and refund requests
- Subscription or recurring-order concerns
- Payment and billing problems
- Product authenticity concerns
- Website and account access issues
- Order cancellation problems
- Questions about product suitability
- Customer service and complaint-resolution concerns
Share Your Experience
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