Fix CV Wizard and Resumedia Unauthorized Charge

I recently used the CV Wizard Amsterdam platform to get a CV format and was asked to pay ZAR 19, which I paid. After that payment, I noticed they attempted to deduct ZAR 158 from my account, and I immediately contacted them and requested that whatever subscription or service was active be cancelled. I was clearly assured by a representative named Danny van T*** that no further deductions would be made from my account. Despite this assurance, on 8 August 2026 an amount of approximately ZAR 675 was deducted from my Standard Bank account by Resumedia BV for the CVwizard product. When I queried this deduction and asked for a refund, I was told by the same person, Danny van T***, that there would be no refund, even though I had begged them in advance not to deduct any money and had been promised that everything was cancelled. I find it unacceptable that a company can first promise that there will be no more charges and then still debit a much higher amount, and afterwards refuse any refund. I request a full refund of the ZAR 675 that was deducted from my account, and I also want any subscription or recurring payment on my name and card to be permanently cancelled so that no further charges are made in future.