I recently used Cvwizard to update and download my CV. While using the application, it was clearly indicated as free. Only once I had completed my CV did the app state that I needed to pay R19 in order to download it. Because I urgently needed my CV at that moment, I proceeded with the R19 payment. However, on 26/02/2026 an amount of R299 was deducted from my Capitec Bank account by Cvwizard, which I never agreed to or authorized. At no point was I clearly informed that I would be subscribed to a recurring service or that an additional amount of R299 would later be charged. I only intended to make a once-off payment of R19 to download my CV. I feel misled by this process, as the subscription and the R299 deduction were not transparently communicated. I have not yet contacted Cvwizard or my bank, but I am raising this complaint to formally record the issue. I kindly request a full refund of the R299 taken from my Capitec Bank account and the cancellation of any subscription or recurring payment that may have been created without my clear consent.
I previously used CVwizard to download my CV and paid a once-off amount of R19 for this service. After that single purchase, CVwizard started to deduct R299 from my account every month without my clear consent or awareness of any ongoing subscription. These R299 deductions have been going on for abo...
I recently used Cv Wizard’s CV creation service and paid R19,99 for what was presented as a one-time CV download. At no stage was I clearly informed that this would result in a recurring subscription or future charges. On 04 February 2026, an amount of R299 was taken from my account as a recurring c...
I recently noticed that an amount of R299 was deducted from my Capitec account on 22 February 2026 for a payment to Cvwizard, without my clear knowledge or consent for such a charge. Although I did previously register on the Cvwizard website and entered my card details for a CV service, I was not in...
I am writing about an unexpected charge taken by CV Wizard from my Capitec savings card. On 20 February 2026 at 09:09, an amount of R299.99 was debited from my account, even though I only remember paying previously for a single CV download and did not intend to make any further payments. I did not a...
I used Cv Wizard and intended to pay only for a single CV, but on 03 February 2026, an amount of R299 was deducted from my bank card for a subscription that I did not authorize. At no point did I knowingly agree to a recurring subscription or to this specific charge. I received no response from Cv W...
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