I Face Unauthorized Monthly Charges by CV Marker Despite One-Time Payment

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Nevin
September 04, 2025 12:55 pm
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I used the CV Marker website to prepare my mother’s CV, and the platform informed me that the payment would be a one-time fee for lifetime access. Based on this information, I accepted the charge. However, without any prior notice or consent, the application started withdrawing 300₺ monthly subscription fees from my bank account. I only realized this situation after reviewing my bank statement and discovered that the fee had been charged two or three times in total. I never agreed to a recurring subscription, nor was I informed about such a condition. This practice is misleading and causes unfair consumer harm. My registered email address is b************@gmail.com, and I have since canceled my subscription. I request a full refund of the wrongly charged amounts and demand that this deceptive system be corrected immediately. I expect swift action to resolve my complaint and to protect other users from experiencing the same issue.

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