On December 27, 2024, I attempted to complete online check-in for my Corendon flight from İzmir to Düsseldorf, but the system showed an error just 7 hours before the flight. When I contacted customer service, I was told I needed to pay €10 for check-in at the airport. However, as shown in the attached photo, it clearly states that no additional fees would be required for check-in.
This contradiction has caused unnecessary inconvenience and frustration. I should not have to pay for an error caused by Corendon’s system. I request an immediate resolution to address my complaint and a reimbursement for the unwarranted charge. Please ensure such issues are avoided in the future.
I had a flight with Corendon Airlines from Gaziantep to Hannover on August 7, 2024. When I attempted to check in online, the system indicated that online check-in was closed and noted that we could complete this process for free at the ticket counter. However, at the counter, they demanded €10 from ...
I have a flight tomorrow morning from Izmir to Brussels with Corendon Airlines, and I’ve been trying to complete my online check-in—but the system keeps giving me an error after I enter my passport details. I’ve tried multiple times, both on the website and through the mobile app, but nothing works....
Corendon Airlines charged me 10€ for not doing an online check-in on my Berlin to Izmir flight. The company did not inform me via email or SMS about this. Despite the 'Manage my booking' section clearly stating 'online check-in not available, only airport check-in possible,' I was forced to pay 10€...
Corendon Airlines changed the time of our Nürnberg to Izmir flight on June 20, 2024, which we booked in May 2024, from 22:50 to 05:15, only informing us of the time change. The day before the flight, we received an email that our flight was approaching and that online check-in was open, along with a...
On August 29, 2025, during check-in at Cologne Airport for my flight X5904/29AUG, my family and I were required to pay a total of €30. Despite multiple attempts to complete online check-in via both your website and mobile app, your system continuously displayed errors, preventing the process from be...
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