On September 8, 2025, I flew with Corendon Airlines from Dalaman to Cologne and had one of the most disappointing travel experiences. At the airport, I was forced to pay an extra €60 for baggage, even though I had already booked my ticket expecting standard allowances. In addition, the online check-in system was not available, yet I was still told that I had “failed to check in online” and was unfairly charged another €20 penalty. The problems continued on board, where I found chewing gum stuck to my seat. When I reported this to the flight attendant, instead of handling the matter professionally, she simply rolled her eyes and dismissed my concern, which was extremely disrespectful and unprofessional. This combination of unjust extra fees, poor service, and lack of basic cleanliness shows a serious failure in both customer care and operational standards. I am demanding a refund of the €80 in unfair charges and a formal explanation from Corendon for the unacceptable treatment I received.
My experience with Corendon (Dalaman to Cologne, 8th of September) was quite disappointing. We were forced to pay an extra €60 for baggage, the online check-in was not available which caused unnecessary hassle, and yet they still charged us for the in-person check-in. To make matters worse, my seat ...
Corendon Airlines is hands down the worst airline I have ever flown with. They charged me €20 (₺ equivalent) at the airport, claiming I didn’t complete the online check-in. But here’s the catch: they never even sent me a check-in email! When I brought this up, I was told “that’s not how the system w...
On August 29, 2025, during check-in at Cologne Airport for my flight X5904/29AUG, my family and I were required to pay a total of €30. Despite multiple attempts to complete online check-in via both your website and mobile app, your system continuously displayed errors, preventing the process from be...
I purchased a Corendon Airlines ticket for a flight to Cologne scheduled on 08.06.2025. When I went to the airport counter to check in, I was charged an extra €10 simply because I hadn’t completed online check-in in advance. I was told that online check-in must be done beforehand—but when I offered ...
During a Corendon Airlines flight from Antalya to Frankfurt last year, my checked baggage was damaged. I followed the procedure exactly as requested—I filled out all the necessary documents without missing a single detail. Eventually, they informed me that I would be compensated €25 for the damage. ...
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