I purchased an international flight ticket from Corendon Airlines, and when I arrived at the counter to check in, I was shocked to be told I had to pay an additional €10 per person just because I hadn’t completed online check-in.
At no point was I informed—via email, SMS, or during the booking process—that online check-in was mandatory or that skipping it would result in an extra charge. This feels like a hidden fee designed to catch passengers off guard.
How can an airline impose such a requirement without properly notifying customers? I will be filing an official complaint with the Directorate General of Civil Aviation.
Corendon, I expect a full explanation and refund of the unfair check-in charges. If online check-in is compulsory, it must be clearly and repeatedly communicated—not used as a way to generate extra revenue from uninformed travelers.
I purchased a Corendon Airlines ticket for a flight to Cologne scheduled on 08.06.2025. When I went to the airport counter to check in, I was charged an extra €10 simply because I hadn’t completed online check-in in advance. I was told that online check-in must be done beforehand—but when I offered ...
Corendon Airlines charged me 10€ for not doing an online check-in on my Berlin to Izmir flight. The company did not inform me via email or SMS about this. Despite the 'Manage my booking' section clearly stating 'online check-in not available, only airport check-in possible,' I was forced to pay 10€...
I had a flight with Corendon Airlines from Gaziantep to Hannover on August 7, 2024. When I attempted to check in online, the system indicated that online check-in was closed and noted that we could complete this process for free at the ticket counter. However, at the counter, they demanded €10 from ...
Corendon Airlines is hands down the worst airline I have ever flown with. They charged me €20 (₺ equivalent) at the airport, claiming I didn’t complete the online check-in. But here’s the catch: they never even sent me a check-in email! When I brought this up, I was told “that’s not how the system w...
Today, when I attempted to complete my online check-in for my Corendon Airlines flight (booking code B388WA), the system was not working. For almost two hours, I tried multiple times using different devices and browsers, but the system continued to fail, preventing me from completing the check-in pr...
Comments