First email [email protected] and include your account along with a clear description of the problem.
Problems with your bio, messages, or personal picture can get you banned, even if you didn't mean to, so it's important to make it clear that you think the ban was wrong.
If the "appeal" option is present in the app, you can also use it and give a short, polite explanation.
It may take longer than a day for some users to get answers.
Using a VPN to log in from a different device or network might help if the ban is for your IP address or device and not your account.
After 48 hours, if you haven't heard back, check your spam bin and send the message again.
❗ To escalate, consider posting about the issue on Xolvie. This often prompts faster support responses.
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