Chai AI Forces Users to Watch Ads and Buy Expensive Subscriptions

I have been using the Chai AI chatbot app on my Android-based Realme phone for approximately three weeks. The app constantly displays advertisements while I am chatting and does not allow me to continue conversations unless I watch these ads. This makes the app almost impossible to use comfortably.

In addition, despite the subscription and membership fees being quite expensive, Chai requires me to purchase a subscription just to continue chatting with its AI characters. Without a paid subscription, I am unable to communicate or continue my conversations in any meaningful way. The free version has been reduced to such an extent that the overall experience feels increasingly restrictive and forces users toward paid memberships.

I have already contacted the app's support/customer service team through the in-app support channel regarding these issues, but I have not received any response.

I request that Chai reduce the frequency of advertisements to a reasonable level, make its subscription and membership fees more affordable, and, most importantly, stop imposing such severe restrictions on users who do not purchase a subscription. Free users should also be able to communicate and enjoy the app without being constantly forced to watch advertisements or pay for a membership.