Connected2.me Closed My Account After I Paid for a Subscription
On September 23, 2026, my account with the username “ben******” on the Connected2.me app was unfairly closed. Because my account was inaccessible, I purchased a **$4** subscription in an attempt to regain access, but my account was not reactivated and I still cannot use the app.
The payment was successfully processed through Apple on September 23, 2026, at 10:36 PM, and I have a receipt confirming the transaction. However, I still receive an error when I try to log into my account and get a “username or password is incorrect” message, meaning I cannot use the subscription I paid for in any way.
I have been unfairly affected because my account remains closed despite paying for a subscription. I request that my account under the username “ben******” be urgently reactivated or that the **$4** I paid be fully refunded.
