ReelMira Should Stop My Subscription And Refund My Money

13

I am writing about repeated charges made by Reelmira to my Mastercard in Ecuador without my clear consent or awareness of a continuing subscription. I originally made a single payment on Reelmira, but I was not clearly informed that a weekly subscription would continue charging my card. For the past 3–4 weeks, Reelmira has been taking about $8 each week from my account, and in total they have taken $24.99, which I only recently noticed on my bank statements. I have not been able to find any clear option or instructions on how to cancel this subscription, unlike other services that can be easily managed through Apple settings. I request that Reelmira immediately cancel any active subscription linked to my card and stop all further charges. In addition, I am asking for a refund of the $24.99 taken after my initial one‑time payment, as these weekly charges were not clearly explained to me and I did not knowingly agree to a recurring subscription. I am ready to provide screenshots of the $24.99 transactions from my bank if needed and expect this issue to be resolved promptly.

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