Columbia Techlite Eco Shoes Leak Water Despite Waterproof Claims
On October 25, 2025, I purchased a pair of Columbia Techlite Eco shoes for my father from the Columbia store at Buyaka Mall in Ümraniye, Istanbul. At the time of purchase, the shoes were described as having “OutDry” waterproof technology and being fully water-resistant. However, within a short period of time, we noticed that the shoes were letting water in.
We have been dealing with this issue for about six months, and about one month ago, we sent the shoes in for inspection through the store due to the water leakage problem. After the review, we were only told that there was no material-related defect, but the shoes still leak water and clearly do not meet the promised waterproof feature.
Because the product does not match the claims made at the time of purchase, I request that my father’s issue be resolved and that the shoes be replaced with a new pair.
