1
Alpay is completely dissatisfied with the result

Cloudex Transaction Eror and Refund Reguest

profile
Alpay
March 17, 2025 9:26 pm
465

I became a member of Cloudex crypto com. While I was earning small amounts of money, I lost $1000 with my first wrong transaction and was stopped out. The company consultants sent me a petition via WhatsApp with their names registered, stating that they would cover me from the 60 percent loss and damage fund. I was informed that the loss would be refunded on the condition that I pay back $140 in funds and enter into 18% coin and 18% token transactions to compensate for my loss. I signed the petition, took a picture of it and sent it to the company consultants via WhatsApp. When things were going well and my earnings reached $20,000, the system made a transaction to buy or sell the token of the coin I wanted. At first I thought I bought it by mistake, but when I bought the token of the same coin for $60,000 the second time, I said what happened. Since the money was high inside, I authorized the consultants and signed the document sent via WhatsApp and sent it back. I went to the bottom to save my money. Now we still complain and accuse me because my own employee sent tether to my account without kyc, they ask me for $9879 to pay. My transactions inside are minus 90 thousand dollars in loss. I am blocked from entering transactions, all my profitable transactions suddenly turned into losses. One of the consultants is now writing, I don't know how the consultant was able to send tether to my account without kyc, he says no problem, I am taking over the transactions. He says he will dig up $15.000 today and send it. My money is still inside. I want to close without stop out, get at least a few thousand dollars to help with my debt, but it is still not there, the consultant has not sent, they both cut off access to transactions because of debit debt and I cannot touch the transactions. Buying the ones in loss does not stop, they are still asking me for money. And minus 174 thousand dollars started to appear when I wrote Xolvie. They started searching. How can an employee send money anonymously in kyc? And I paid that money, but they told me again about the debit contract. The employee said that it was to keep the account until the money arrived in the account. The money arrived in the account, but they did not lift the contract. Of course, the account exploded and all my money was gone.

Progress
Progress

March 21, 2025 8:37 am

Kripto da clodex borsasında çalışanlar tarafından kyc siz hesaba para sokuldu diyerek kendi elemanları tarafından para sokulup geri çekilerek illegal para suçlaması yapıldı mecburen tekrar para yatırdım ve en sonunda benim yetki vermediğim personel tarafından hatalı işlemler açıldı beni borcunuz var diyerek sisteme erişim engellendi müdahale etmemi engellediler sadece bir coin üzerinde 170 bin dolar zarar göstererek tüm paramı yok ettiler bunu şikayet ettim ama hiçbir sonuç çıkmadı hatta Şikayetvar Türkiye sitesinden silmiş neden bilmiyorum benden her isteneni yapmak için beni zorladılar çünkü içeride 90 bin Doların üzerinde param vardı bir bakıma mecbur bırakıldım her seferinde para istendi personellerin isimleri yazışmalar kayıtlı paramı kurtarmak için daha çok para borç aldım şimdi artık borçları ödeyemez yaşayamaz duruma geldim personel nasıl benim hesabıma kyc siz para sokarak beni illegal para kullanıcı durumuna soktu parayı geri çektikleri benim parayı ödememi istendi parayı ödedim ama bu sefer yukarıda anlattığım gibi yetkisiz personel tarafından benim hesabımda hatalı işlemler yapılarak sadece bir coinde 170 bin dolar zararda gösterilerek tüm paramı yok ettiler tüm personellerin isimleri ve dekontlar mevcuttur Şikayetvar a bu ikinci yazışım şikayet var İngilizce bölümünde duruyor ama Türkiye şikayet var siliyor neden acaba

Attachment
Attachment
1742535418778.whatsapp-image-2025-03-12-at-191937.jpg
1742535404388.whatsapp-image-2025-03-12-at-191937.jpg
1742535381800.alpay-akkerman.pdf
1742534737991.alpay-akkerman.pdf
1742534686809.whatsapp-image-2025-03-12-at-191937.jpg
Alpay
Alpay
March 17, 2025 9:09 pm
cloudex-transaction-eror-and-refund-reguest-2.pdf
cloudex-transaction-eror-and-refund-reguest-1.jpg

I became a member of Cloudex crypto com. While I was earning small amounts of money, I lost $1000 with my first wrong transaction and was stopped out. The company consultants sent me a petition via WhatsApp with their names registered, stating that they would cover me from the 60 percent loss and damage fund. I was informed that the loss would be refunded on the condition that I pay back $140 in funds and enter into 18% coin and 18% token transactions to compensate for my loss. I signed the petition, took a picture of it and sent it to the company consultants via WhatsApp. When things were going well and my earnings reached $20,000, the system made a transaction to buy or sell the token of the coin I wanted. At first I thought I bought it by mistake, but when I bought the token of the same coin for $60,000 the second time, I said what happened. Since the money was high inside, I authorized the consultants and signed the document sent via WhatsApp and sent it back. I went to the bottom to save my money. Now we still complain and accuse me because my own employee sent tether to my account without kyc, they ask me for 9879 dollars to pay. My transactions inside are minus 90 thousand dollars in loss. I am blocked from entering transactions, all my profitable transactions suddenly turned into losses. One of the consultants is now writing, I don't know how the consultant was able to send tether to my account without kyc, he says no problem, I am taking over the transactions. He says he will dig up 15 thousand dollars today and send it. My money is still inside. I want to close without stop out, get at least a few thousand dollars to help with my debt, but it is still not there, the consultant has not sent, they both cut off access to transactions because of debit debt and I cannot touch the transactions. Buying the ones in loss does not stop, they are still asking me for money. And minus 174 thousand dollars started to appear when I wrote "Şikayetvar". They started searching. How can an employee send money anonymously in kyc? And I paid that money, but they told me again about the debit contract. The employee said that it was to keep the account until the money arrived in the account. The money arrived in the account, but they did not lift the contract. Of course, the account exploded and all my money was gone.

Similar Complaints

Cloudex Took My Money Promising Reimbursement but Caused Me a $1500 Loss

profile
Selami
September 17, 2024 8:34 am
191

Cloudex Blocked My Account and I Lost My Investment Within Minutes

profile
Kenan
November 25, 2024 1:16 pm
121

Cloudex Blocked My Account and Demanded Another Deposit to Continue

profile
Muhammet
February 03, 2025 11:59 am
13
1
Güller is completely dissatisfied with the result

Cloudex: A Cryptocurrency Exchange Investment Trap

profile
Güller
February 03, 2025 2:06 pm
12
Report a Similar Issue