I registered as an investor on a crypto exchange platform called Cloudex with login number 13038246 and began trading on November 15. I mostly opened positions based on the coin and token recommendations they sent me. During this time, my account was stopped out twice. Each time, they told me to deposit additional funds to recover the account, while also claiming they were adding bonuses to my balance.
They said that if I met certain trading conditions based on the amount I deposited—such as opening a specific volume or ratio of coin and token trades—I would be able to withdraw my money. Since the platform interface displayed my balance and profits similarly to Binance or other legitimate national crypto exchanges, everything initially appeared to be real.
Throughout this process, I transferred a total of $120,000 by bank transfer from Akbank, Yapı Kredi, and Enpara in Türkiye. When sending the money, I was specifically instructed to transfer the funds to what they described as a software company or a gold and jewelry company.
The balance shown in my account first increased to $60,000, then to approximately $140,000. However, at certain points, they claimed that “overnight interest” was being charged, forced my account into a stop-out, and demanded that I deposit more money and meet additional trading requirements to reopen the account. Although I began to feel that I was being misled, I continued in the hope of recovering the funds I had already invested.
This cycle repeated multiple times until January 15, when my account balance displayed $198,115.70. On January 16, they told me I had fulfilled all trading requirements and could finally withdraw my funds. However, they required me to first pay a $3,281 transfer fee along with an additional fee, which I also paid via bank transfer. Although they claimed these payments would be credited “after 5:00 PM,” I never received any funds, no real withdrawal was processed, and at that point I clearly realized I had been deceived.
The individuals who contacted me introduced themselves as b e**, Mr. s** (risk manager), a** k* (so-called director), and investment specialist h** y**. I have suffered significant financial and emotional harm.
I request that the appropriate authorities investigate the Cloudex platform and the individuals involved, that my victimization be addressed, and that all funds I transferred—together with the balance shown on the platform—be fully refunded to me.
On February 12, 2025, I was repeatedly contacted by phone and persuaded to join a cryptocurrency platform called Cloudex Crypto by depositing ₺4,500, lured by promises of high returns. I was assigned a representative named B*** E***, who sent trading instructions via WhatsApp, which I manually enter...
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