Cloudex Crypto Tricked Me Into Risky Trades Without Consent

On February 12, 2025, I was repeatedly contacted by phone and persuaded to join a cryptocurrency platform called Cloudex Crypto by depositing ₺4,500, lured by promises of high returns. I was assigned a representative named B*** E***, who sent trading instructions via WhatsApp, which I manually entered on their web platform. At first, small profits appeared on screen. Soon after, I was encouraged to increase my balance to maximize gains. Hoping to repay existing debts, I deposited an additional $1,000. A few days later, someone named S*** Ç*** from the so-called “Risk Management Department” claimed I had mistakenly opened a trade with an extra zero, putting my funds at risk. He advised me to hedge the position. Trusting them, I took out a loan from Akbank and transferred the funds to a third-party account. Even after following all instructions, I was again accused of mistrading and asked to deposit more. I expressed that I was overwhelmed and unable to manage the account. They then offered “personal portfolio management” on the condition that I increased my balance. I agreed, shared my login credentials, and signed their agreement. In total, I deposited over $22,000 using borrowed funds. Despite making it clear that I could not send more money, my account was used for high-risk trades without my consent. Over a weekend, I noticed my open positions were in profit, but I didn’t close them due to fear of breaching the contract. On Monday, I was told I should have closed them, and new trades were opened, causing further losses. Although the trades were made by their advisor, S*** Ç*** later called demanding $11,000 to “rescue” the account. I refused. Shortly after, S*** A*** from their Istanbul office told me my account had been liquidated, but I could still recover $19,260 by depositing $5,637 — a clearly suspicious offer. Despite multiple warnings to avoid risky trades, they deliberately caused losses and placed the blame on me. This platform manipulates trades, pressures users into repeated deposits, and collects money through third-party accounts in Turkey while claiming to operate from the UK. I demand legal and criminal action to recover my losses and to protect others from falling victim.