I have been using Cloudex hosting services, and on February 12, I experienced a serious data loss on my hosting account. This incident not only affected my hosted project but also caused me a financial loss exceeding 10,000 USD. Due to this situation, a significant amount of money in my account has been blocked, and I have not been able to access it. My Cloudex account number is 12964125. Since the incident, the responses I have received from the Cloudex side have been extremely worrying. Instead of providing a clear solution or explanation about the data loss and the blocked balance, they constantly make excuses, misdirect me, and request that I deposit money in order to be able to withdraw my own money. This way of communication and these demands make the situation look like a scam method and severely damage my trust in the company. As of now, my financial loss has exceeded 10,000 USD, and despite all my attempts, I have not obtained any concrete results from customer support. I request that Cloudex urgently investigate this situation, unblock my balance, and refund my total loss exceeding 10,000 USD. I also expect a clear written explanation about why my data was lost and why I was asked to deposit money to withdraw my own funds. I request that this matter be resolved immediately and that all my financial losses and blocked amounts be fully compensated without any further demands for additional payments from me.
I deposited money into my Cloudex account and successfully grew it to $10,000. Then, I was asked to deposit more funds—twice. When I explained that I couldn’t continue sending money, my account was suddenly pushed into a loss. It didn’t feel like a market fluctuation; it felt like a punishment for n...
In January 2026, during crypto transactions I made through Cloudex, I suffered a total loss of $8,300 after being directed by an “investment specialist” and a “risk center representative.” I was repeatedly told that I needed to deposit new money in order to withdraw the balance shown in my account, ...
Cloudex company has been in contact with me for a long time. Finance expert K*** first gained my trust by making small transactions with ₺4500 and helping me earn $5 or $10. Then he suggested depositing $2000, and with great confidence, I deposited ₺50000, which earned within 24 hours. He later reco...
I use Cloudex for cryptocurrency trading, and I frequently encounter technical problems on the transaction screen. While entering orders and when trying to view my open positions, various errors occur, and the screen does not work in a stable manner. These interruptions seriously affect my ability t...
I invested approximately ₺3,000 in Cloudex, but I was falsely told that I had opened the wrong trade, which led to an immediate loss. The truth is, I had opened the correct trade myself. However, within just five minutes, the position changed without my input, and I ended up losing my money. To mak...
