I took my 2024 model Citroen C4X, which I bought brand new and is only 9 months old, to the Ankara Etimesgut Otosay Citroën Authorized Service Center for its 15,000 km routine maintenance on Wednesday, June 18, 2025, with a scheduled appointment. After registration at the service, my flawless, scratch-free vehicle was handed over, only for a staff member to crash it into a wall within the service area, causing rear-end damage. How can someone drive a customer's entrusted car so recklessly in such a narrow space—especially when the car is equipped with both parking sensors and a rear-view camera? The response from the service manager after the incident was simply, “Accidents happen.” No, sir—they don’t, not like this. This kind of negligence is unacceptable, especially from an authorized service center. I regret not choosing a different service. Can you believe it? You leave your vehicle with a so-called trusted service center in a major city like Ankara, and they crash it into a wall. Thankfully, I was there and witnessed it. If I hadn’t been, they would have repaired the damage without saying a word and returned the car as if nothing had happened. Ankara Etimesgut Otosay Citroën Authorized Service is unbelievably unprofessional. I made a mistake by going there, and I’m writing this so others don’t make the same one. Don’t waste your car, money, time, or effort.
On December 23, 2024, I left my 2024 model Citroen C5 Aircross at Öztek Adana Citroen Authorized Service for a collision detection fault and a 15,000 km maintenance. However, the events during this process have severely damaged both my confidence in the safety of my vehicle and my trust in your bran...
I purchased a Citroen C4X from the Citroen Arkas Gaziemir dealership in İzmir on 01.07.2024. About three weeks after the purchase, the vehicle displayed two different warnings: “airbag or front seatbelt pretensioner fault” and “post-collision brake system fault.” I took the car to the authorized ser...
On November 22, 2025, I went to the Citroen Authorized Service at 9:30 AM for the 15,000 km maintenance of my Citroen C5. Around 10:00 AM, a staff member named A***** took my car and told me the maintenance would be completed around 16:00–16:30, and that I would be informed when it was ready. Since ...
In 2022, my Citroen C3 got into a small accident when another car rear-ended me. I brought my car to the Citroen dealership in Denizli to get it fixed. But I'm really unhappy with the work they've done. I will be posting pictures soon to show the problems. I went to their service center three times,...
On February 17, 2024, I ordered a Citroen C4X model car from Nev Oto Tarabya Citroen Dealership and made the necessary payments. During the process, I asked my sales consultant if I could check the car for any flaws before taking delivery, and they responded via WhatsApp that they would notify me of...
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