I enrolled in a 6-month package with Chitchat.com.tr, but from the very beginning the experience was disappointing. The lesson schedules constantly changed, and I was never informed in advance. I went to the course several times only to be told, “your schedule has changed,” wasting both my time and energy.
Frustrated with this disorganization, I decided to cancel my membership. That’s when the real problem began. Despite their repeated promises that my refund would be processed, I waited over a month without receiving any payment back. I was asked to keep coming to the branch and was given empty assurances with new dates every time, but the refund never happened.
In the end, I had to threaten legal action, and only then—within 5 minutes—they finally processed my refund. This kind of behavior is unacceptable for a company claiming to provide professional education services. I lost valuable time, endured unnecessary stress, and completely lost trust in this institution.
I demand that Chitchat.com.tr take accountability, improve its organizational practices, and stop misleading students with false promises. Other consumers should also be cautious when considering this company.
In December 2024, I enrolled in a course at Chit Chat English, but since I never attended a single class, I requested a cancellation and a full refund. Unfortunately, I have been waiting for my money for over six months, and the process has been full of delays, excuses, and poor communication. For ...
I enrolled in the Chit Chat English İzmir branch for a 12-month course, but after only 3 months of attendance I had to stop due to the lack of organization and poor service. The school constantly changed teachers, failed to send lesson plans on time, and in grammar classes the instructors simply wro...
I purchased a 24-hour private lesson package from Chit Chat Mersin, with the clear promise that lessons would be scheduled according to my availability. Unfortunately, not a single session was arranged at times that matched my schedule. Despite raising this issue, no adjustment or support was provid...
In 2023, I enrolled in Chit Chat English Gaziantep branch and purchased a 1-year online English course package covering beginner and intermediate levels. I paid a total of ₺20,000 via EFT for this program. Unfortunately, from the very beginning, the experience has been extremely disappointing. The l...
I enrolled in a 3-month membership at Chit Chat English Gaziantep branch, and throughout this period I experienced serious problems. First, the classrooms had severe heating issues. Despite raising this concern multiple times, no action was taken, and students were forced to attend lessons in uncomf...
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