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Fırat is satisfied with the result
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My Chery Tiggo 7 Pro Still Has No Cluster Update After 2 Years

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Fırat
Chery
June 24, 1:38 pm
52
Fırat's Thank You Message
“I am very satisfied with the brand and the vehicle. However, like me, there are thousands of people waiting, and you need to bring the navigation-equipped dashboard update for the 2023 T7 to our country. Thank you.”

I purchased the Chery Tiggo 7 Pro Excellent package, and it’s now been two full years—yet the long-awaited digital cluster update still hasn’t arrived. For a brand that sells so many vehicles in Turkey, I expected far better after-sales support.

Owners are being forced to search for unofficial update files from various sources just to bring their instrument clusters up to date. Why is Chery ignoring such a basic request? How hard can it be to offer scheduled appointments at service centers for a proper update?

Chery, you’ve completely failed to meet expectations here. I chose your brand believing you were committed to customer satisfaction. Prove that now by releasing the official update and making it accessible through your authorized services—without more delays or excuses. I’m asking for immediate action.

Fırat
Fırat
October 13, 2:35 pm

I am very satisfied with the brand and the vehicle. However, like me, there are thousands of people waiting, and you need to bring the navigation-equipped dashboard update for the 2023 T7 to our country. Thank you.

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Chery
October 13, 2:38 pm (3 months after complaint)

Hello Fırat K., We sincerely thank you for your feedback. Based on your suggestions, we will continue to work on changes that will improve the overall user experience. Best regards, CHERY TURKEY 0850 480 74 72

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