Face verification keeps failing in Chamet app even with good lighting, how can I complete verification successfully?

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Xolvie
Xolvie Resolution Specialist September 19, 2:30 pm

First, make sure you are using the latest version of the Chamet app, as older builds sometimes cause verification bugs.

Restart your phone, clear cache, and switch to a strong Wi-Fi or mobile data connection before retrying.

A good light is important, but you should also look at the background. Pick a plain wall and make sure there are no shadows or bright lights behind you.

Remove your glasses, hat, or screen, hold the phone up to your eye, and make sure your whole face fits in the frame.

Change between the front and back cams or use a different device if the system still doesn't work. Some users say that mid-range phones with better front cameras get older more quickly.

This is the information we have, but if you have more insights from your experience, please share in the comments.

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