1

Major Problems with the CF625 ATV, Urgent CFMOTO Turkey Action Required

Major Problems with the CF625 ATV, Urgent CFMOTO Turkey Action Required
July 17, 2023 7:43 PM621

I bought a brand-new CF625 ATV from the 2023 model year. However, after only 100 kilometers of use, the ATV became stuck in the locked position. Soon after, the digital display began to melt like water droplets from within. Additionally, the rear differential began to jump. All of these issues occurred within 400 kilometers of usage. It's been almost two months, and the initial problem still hasn't been resolved, while new issues have emerged. To make matters worse, I discovered through our WhatsApp groups that similar issues exist in other ATVs. I've never had such issues with my previous CF model ATVs. The authorized service centers appear to be unfamiliar with these ATVs and lack proper training. CFMOTO Turkey must act quickly and provide training on these ATVs. Furthermore, they should ensure that warranty-covered parts are delivered as soon as possible.

July 18, 2023 2:54 PM (19 hours after complaint)

Dear Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created with the number H9FmwdbQS in the system. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily through our website. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş. is at your service during working hours (Weekdays 08.00 - 17.30). We present this information to you and wish you healthy and happy days.

Comments

February 20, 2024 11:47 PM

Hi i have a brand new cf625 and today after washing the dirt off it started vibrating and rear diff jump just same as yours. Is your problem solved or still continues?any comments for stutter?thank you. Murat bey selamlar bende de cf625 var henuz 100km de bile degil bugun bir gezi sonrasi camuru yikadiktan sonra ayni sizin attiginiz videodaki gibi dusuk devirlerde vibrasyon ve vuruntu olmaya basladi ancak yuksek devirde problem yok.henuz servise basvurmadim. Acaba probleminizi cozebildiniz mi yoksa devam ediyor mu? Verebileceginiz bir akil var mi?tesekkurler.

Similar Complaints

1

My CFMOTO 250 NK 2024 Plagued by Constant Issues

August 19, 2024 3:41 PM278

I'm feeling frustrated and let down by my experience with CFMOTO. The brand new 2024 model 250 NK motorcycle I purchased...