Ceva poor support

I am trying to return damaged goods that were delivered by Vivense. Vivense works with Ceva Logistics, a company that is nearly impossible to reach. Because of this, I haven’t been able to send the package back. I’ve been stuck with these large boxes in my home for a long time, and it’s honestly emb...

We are a store that sells through Trendyol. We sent the oven order with Ceva, the product only went to the branch and since it was canceled, we asked for it to be brought back to us. The product only went to the branch, it was not even shipped, but when it was brought back to us, the oven glass was ...

Dear CEVA Logistics Global Team, I am writing to express my deep disappointment with CEVA Turkey’s service. I placed an order that was supposed to be delivered to my address, but I was later informed that CEVA does not deliver to my region. This is extremely frustrating as CEVA is a globally recogni...

Dear Sir/Madam, I hope this message finds you well. I am writing regarding the shipment with tracking number TR0614330, which was purchased from Trendyol and is currently being handled by Ceva Ltd. Şti. According to the tracking information, our package has been held at the Bayraklı distribution cen...

On the 22nd, the product arrived at their plant. They say they will deliver it on the 27th. We're only 10 kilometers apart. This is ludicrous. I've never dealt with a worse logistics firm. I've alerted the firm, and I'll return the stuff. This is intolerable! I will take this problem to the Turkish ...

I purchased a product from Trendyol's online store for ₺37,490.00 on December 27, 2023. However, as of January 16, 2024, the item has not yet reached me. The logistics company Ceva has failed to deliver the product due to its technical equipment shortcomings. Despite my lack of request, the driver c...

Hey everyone, I want to share a scary story about my Toshiba TV that I bought from Trend Regret (Trendyol). I bought a really nice 70-inch TV on November 21st, and it was delivered to me by Ceva on November 28th. On December 2nd, Vestel's tech team reported that a panel was broken during setup. I ta...

Ceva Logistics failed to pick up the package as promised from my address three times. I am unable to establish a communication channel with them. I requested a refund due to a defective product I purchased from Trendyol. It was stated that Ceva Logistics would arrange a pickup from my address. Howev...

On August 22, 2023, my Vivense wardrobe and bed base were delivered to Ceva Logistics. I was supposed to get the package between August 29 and September 4, 2023. Ceva, on the other hand, claimed that one of the ten packages that were supposed to be delivered was stuck at the transfer center in Bursa...

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I purchased a disassembled wooden cabinet from Trendyol on July 5th, from a seller named "avmpark." It was a struggle, but they finally shipped it via a courier called "Ceva" on July 17th. The tracking page showed that the package arrived in my city on July 20th at 9 AM and was out for delivery. But...