As a regular player of Century Games' Whiteout Survival, I've been purchasing several packages daily. Despite paying ₺699 for the Fast Progress Pack, it hasn't been delivered. When I contacted support, they asked for the transaction number mentioned on the receipt, which I don't have. I make multiple payments to Apple daily, totaling nearly ₺20,000 over seven weeks. Yet, the ₺699 pack remains undelivered. I haven't complained about the others, but this discrepancy is unacceptable. As a player (ID: 5922**17), I expect transparency and prompt resolution.
I am absolutely furious with Century Games. Without my knowledge or consent, they withdrew approximately ₺2,500 from my account for an in-game package I never approved or purchased. This is completely unacceptable. I’ve been trying to get help for three days now with zero resolution. I feel like I’v...
My daughter accidentally purchased a package in Whiteout Survival by Century Games, so I requested a refund. Not only was the refund denied, but my account was restricted as a result. When I previously spent money in the game, there were no issues, but now, due to an accidental purchase, my account ...
I’ve been playing Whiteout Survival by Century Games and have spent real money on the game multiple times with no issue — until now. Recently, my young nephew accidentally made an in-game purchase on my account. As soon as I noticed, I requested a refund for that mistaken transaction. What did Centu...
On September 12, 2025, I made payments totaling ₺1500 via credit card in the Efootball mobile app, but despite these transactions, I did not receive any high-level right back, left back, or center back (stp) players. This issue has persisted for about a week, and every time I spend money, the outcom...
My friend purchased the ₺15 starter pack in FC Mobile, but the rewards from the pack were never delivered. The payment was successfully taken from their card, but neither the promised items nor a refund has been provided. We even reached out to EA Support for assistance, but there has been no respo...
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