My friend purchased the ₺15 starter pack in FC Mobile, but the rewards from the pack were never delivered. The payment was successfully taken from their card, but neither the promised items nor a refund has been provided.
We even reached out to EA Support for assistance, but there has been no response. This lack of communication and failure to resolve the issue is extremely frustrating.
EA, this is unacceptable. Either the rewards from the starter pack should be delivered immediately, or a full refund should be issued. Please address this problem as soon as possible. Customers deserve reliable service and timely support, especially when payments have been processed successfully.
I recently purchased a pack in FC Mobile, but I’m extremely disappointed with what followed. Although the payment went through and I was charged in full, I was only able to open three cards before the game froze and threw an error message. Since then, every time I try to continue or access the rest ...
Hello, today I purchased a pack from EA Sports, and the payment went through, but when I logged into the game, the pack didn’t show up. This has never happened before, and I’m a regular player, so I find it very frustrating. Could you please help me resolve this issue? It’s strange that this happen...
In the FC25 game, I claimed rewards from the FC season section for levels 18 and 19, which included 84+ and 85+ player selection packs. However, before I could open them, they disappeared. I thought they might have been automatically sent to my club, but after searching thoroughly, I found no trace ...
I purchased 2800 FC Points for EA Sports FC25 through the PS App at 13:46, but the points have still not been added to my account. It’s been hours, and there’s no sign of them. I checked both the game and the EA Companion app, hoping to find a resolution or at least an explanation, but there’s absol...
I recently completed a trade in the FIFA Mobile Exchanges section to receive the 109 OVR Kevin De Bruyne card. I followed all requirements, submitted the necessary players and resources, and the trade was confirmed—yet I never received the player. This is unacceptable. There’s no proper support cha...
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