Century Games banned my account without warning, how can I get it unbanned or appeal?

2 Display

Xolvie Resolution Specialist April 12, 2025 4:16 pm

First, look through all of your emails, even the spam folders, to see if Century Games has sent you any messages that describe the situation.

Sometimes bans are linked to breaking their Terms of Service, even if those rules weren't made clear.

Common causes include using third-party tools, offensive content, or taking advantage of bugs. Make sure you didn't do any of these things by accident.

Go to https://centurygames.com/ or use the in-game help to file an appeal against the ban.

Send a straight email to [email protected] with your player ID, game name, and a clear description of what went wrong if you can't get into the game.

For a faster resolution, include any screenshots, payment records, or other information that shows you own the account and are telling the truth.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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