Care.com Charged Me for a Membership I Never Signed Up for and Refused a Refund

Annette
Care.com
February 22, 2025 6:12 PM8

I wanted a basic service—to locate someone to drive me to and from a doctor's appointment—so I registered for Care.com. I never would have imagined this would become a nightmare. Care.com charged my bank account for some type of membership I never registered for, almost $165, without my knowledge. Their customer care flatly denied me a refund when I got in touch, claiming it was "non-refundable." Angry, I phoned Care.com personally, then contacted my bank to contest the charge. With Care.com, this looks to be a typical fraud. My account should be completely terminated, my $165 reimbursed right away, and all upcoming charges halted.

Comments

Similar Complaints

I Face Unauthorized FitMe Subscription Started Through Misleading Sign-Up

İrem
FitMe
February 28, 2025 9:45 PM67

I recently discovered that I was unknowingly signed up for a paid FitMe subscription. The registration process was decep...

Finda Free Trial Turned Into Monthly Charge Without Notice

Pat
Finda
October 28, 2025 2:48 AM76

Apparently (I don’t remember doing it), I signed up for a free trial from finda.net — I think it was in May, but I’m not...

I Face Ongoing Charges from Geofind and Cannot Cancel My Membership

Esra
Geofind
March 17, 2025 11:37 AM37

I want to cancel my Geofind membership, but the platform makes it nearly impossible to do so. I signed up without realiz...