Canva Subscription Not Applied to My Account – Unable to Reach Support

October 10, 2024 4:28 AM46

I recently purchased a Canva subscription, but it hasn’t been applied to my account. I’ve checked all my Canva accounts individually, but the subscription doesn’t appear on any of them. Additionally, I’ve been unable to reach live support – calls go unanswered, and there’s no response.

I’m requesting assistance from Canva to resolve this issue promptly. Please ensure the subscription is activated on my account or provide a refund. Thank you for addressing this.

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