I have been a Canva member for 1.5 years, but my subscription was inactive for some time as I hadn’t made a payment. Recently, I saw a discounted offer for ₺50 and decided to reactivate my membership. However, since then, every exported file has noticeably lower quality compared to before. It’s clear that Canva is deliberately reducing output quality, likely as a cost-cutting measure.
For the past month, I’ve been frustrated with this unjustified drop in quality, and I now plan to cancel my subscription at the end of this billing cycle. It feels like Canva assumes Turkish users won’t complain and can be taken advantage of. I demand an explanation and a fix for this downgrade!
I purchased a Canva Pro annual subscription for ₺850, expecting a full year of premium features. But less than two months in, my Pro membership was suddenly canceled without warning. Despite multiple attempts to contact Canva’s support, I’ve received no response or solution. This is unacceptable for...
Even though I canceled my Canva subscription, the website is still attempting to charge ₺100 from my account. What’s more frustrating is that the price being charged is higher than the amount stated during my original subscription. This problem has been ongoing for about a week, and it started after...
I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account! This is completely unaccep...
I attempted to subscribe to Canva’s trial version, and even though the payment was deducted (₺25), the system showed a “payment failed” error, and my membership was not activated. I tried this on two different accounts, and the same issue occurred both times. Despite being charged, I still don’t ha...
I became a free member of Canva Pro app a month ago. After becoming a free member, I had the right to use it for one month. I purchased it with a virtual card, but the actual card was charged instead. Without receiving any information, message, or warning, my account was deducted with a monthly fee ...
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