I became a free member of Canva Pro app a month ago. After becoming a free member, I had the right to use it for one month. I purchased it with a virtual card, but the actual card was charged instead. Without receiving any information, message, or warning, my account was deducted with a monthly fee of 99.99 TL. As I was unaware of this, I request the cancellation of my Canva Pro membership and a refund of the fee. I kindly ask for the necessary actions to be taken as soon as possible. In addition, I could not understand how this fee was collected from the other card that I did not inform. I request that this error be corrected as soon as possible.
Canva Pro has deducted an annual fee of 849.99 TL from my card without any prior notification that the one-month free membership had ended. I strongly request a thorough review of the invoice number 03780-39040243 and a prompt refund. This unethical action is highly detrimental to the brand's reputa...
I signed up for a free trial with Canva, then canceled the subscription and deleted the app. Despite this, my membership was not canceled, and I was charged ₺850 without my knowledge. I am requesting an immediate cancellation of the subscription and a full refund of the amount taken from my account...
I signed up for Canva’s one-month free trial, which was clearly advertised on their official website as completely free with a ₺0.00 charge. However, on October 19, 2025, a ₺25 payment was withdrawn from my Ziraat Bank credit card without my authorization. I did not select any paid plan or addition...
I started using the Canva free trial in May, but after checking my Garanti Bank card, I discovered that Canva has been charging me ₺100 every month for the past six months — a total of ₺600. I never subscribed to a paid plan, and I never authorized these recurring payments. There is no visible opti...
I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account! This is completely unaccep...
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