I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account!
This is completely unacceptable. I'm a student, and ₺100 is a significant amount of money for me. I can't reach any authorized personnel at Canva, and I'm utterly unable to get this membership canceled or refunded. It's infuriating that an unauthorized trial can lead to a charge, and then they become completely unreachable.
Canva, you need to rectify this immediately! I demand the instant cancellation of this unauthorized Premium membership, the immediate reversal of the in-app purchase I never used, and a full refund of my ₺100! Stop charging users without consent and provide proper customer support.
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