Canva Charged Me for Unauthorized Premium Trial

profile
Melek
June 21, 2025 9:06 am
1

I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account!

This is completely unacceptable. I'm a student, and ₺100 is a significant amount of money for me. I can't reach any authorized personnel at Canva, and I'm utterly unable to get this membership canceled or refunded. It's infuriating that an unauthorized trial can lead to a charge, and then they become completely unreachable.

Canva, you need to rectify this immediately! I demand the instant cancellation of this unauthorized Premium membership, the immediate reversal of the in-app purchase I never used, and a full refund of my ₺100! Stop charging users without consent and provide proper customer support.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

2
Damla is not satisfied with the result

Canva Charged My Card ₺100 for 2 Months, No Explanation

profile
Damla
June 23, 2025 12:54 pm
2

Canva Won't Cancel My Trial - Stuck with Google Play

profile
Hasan
June 14, 2025 8:38 pm
1

Unauthorized Charge by Canva After Canceled Free Trial – Requesting Refund

profile
Buket
October 10, 2024 4:33 pm
10

Canva Charged My Card for a "Free" Trial

profile
Büşra
June 04, 2025 11:10 pm
1
Canva Charged My Card for a "Free" Trial

I Face Unauthorized Canva Charges Despite Only Using a Free Trial

profile
Ertuğrul
October 20, 2025 5:58 pm
2
Report a Similar Issue