Even though I canceled my Canva subscription, the website is still attempting to charge ₺100 from my account. What’s more frustrating is that the price being charged is higher than the amount stated during my original subscription. This problem has been ongoing for about a week, and it started after I canceled my plan.
My account clearly shows that the subscription has been canceled, yet I continue to receive payment requests. I also couldn’t find any contact number or email address for Canva’s customer service on their official website, so I haven’t been able to reach anyone for support.
I am requesting that this issue be resolved immediately, that no further payments be processed, and that Canva ensures my canceled subscription is fully deactivated.
I started using the Canva free trial in May, but after checking my Garanti Bank card, I discovered that Canva has been charging me ₺100 every month for the past six months — a total of ₺600. I never subscribed to a paid plan, and I never authorized these recurring payments. There is no visible opti...
I am absolutely furious with the Canva app! A Premium trial was somehow initiated on my account. This action was not done by me, but upon receiving a notification, I immediately canceled the subscription. However, ₺100 has still been charged to my registered card account! This is completely unaccep...
I canceled my Canva subscription, yet they still charged my account. When I checked again, I saw that my plan had been reactivated without my consent. I have no idea if this is an issue on my end or a problem with Canva, but the fact remains—I already canceled my plan. I haven’t used the service fo...
I signed up for a free trial with Canva, then canceled the subscription and deleted the app. Despite this, my membership was not canceled, and I was charged ₺850 without my knowledge. I am requesting an immediate cancellation of the subscription and a full refund of the amount taken from my account...
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