I ordered Calvin Klein shoes online (order no. 1029047404), and after just the first wear, I noticed discoloration caused by foot sweat. I immediately sent them in for inspection under form number ST-11277053-Z3Z2. The company’s response was a generic explanation that the shoes passed their standard quality checks. After wearing the shoes about 3-4 more times, the inner heel areas and fabric around the rubber connection points began to tear. I sent them back for another inspection (form number ST-11427636-X2H7), only to receive the same standard response.
After getting them back, I wore them a couple more times, and now the right shoe has started splitting from the sole. I sent them in for a third time (form number ST-11674738-F2T1), and the explanation I received blamed the issues on excessive friction and improper use. They also mentioned that the tongue had collapsed and the inner lining was torn due to use without untying the laces, which I find hard to believe. Despite these clear defects, the company refuses to acknowledge any fault. I've attached images to show the issues.
The inner side of my Calvin Klein sneakers, which I purchased in March, wore out after just three months, and the inner fibers started spilling out. I sent the product to the company for inspection twice, but both times I received a negative response. They claimed I had used the shoes carelessly. Ho...
I bought Calvin Klein sneakers from the Boyner store in April 2023. After only a few days of use, the back interior of the shoe began to separate, and the point where the sole connects began to separate on both shoes. They blamed it on user error when I sent them in for inspection. It's extremely in...
The pair of Calvin Klein shoes I bought in September became torn within just 3 months. When I started the examination process through the store, I received negative responses twice—they claimed it was the user's fault. But how can a pair of shoes tear in just 3 months? I only used them for normal da...
On October 19, 2023, I purchased a pair of Calvin Klein boots from Boyner for approximately ₺4,000. I used the boots only for daily wear under normal conditions, but before even a year had passed, cracks and splits appeared on both sides of the boots. I brought them to the Boyner store for inspectio...
About a year ago, I purchased the Skechers D’lites - Good Neutral 149807 model from the Hilltown Izmir Skechers store. Despite using the shoes under completely normal conditions, a split developed on the side of the right shoe. I brought them back to the store for inspection, and they were submitted...
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