My Burger King Order Arrived Incomplete, No Refund Given

Today, I experienced a missing-items issue with my order from the Burger King branch in Atapark, Trabzon. Because several items were missing, I canceled the order and requested a refund. I had paid by card.

Despite submitting a refund request, I have not received any response — no call, no update, no explanation. Hearing that this branch frequently sends incomplete orders to other customers as well makes the situation even more frustrating.

I request that the amount I paid for the missing items be refunded to my card, and that proper inspections be carried out at this branch to prevent similar issues from happening again.