Konya Kulesite Burger King Unfair On The Portion

At Konya Kulesite Mall Burger King, I witnessed unethical behavior. I ordered a soufflé and paid an additional charge for ice cream. The ice cream provided, however, was only a fraction of the size of the soufflé - the ice cream machine was only for show. The ice cream section's staff, particularly R****, dismissed the ice cream as nothing more than a topping. When I brought up the situation, she acted arrogantly, with no regard for customer satisfaction, and said there was nothing she could do because I only ordered it for the soufflé. In an ironic twist, a previous employee, a blonde lady, replaced an ice cream because it didn't match her aesthetic preferences. They clearly provide inconsistent service. I urge a review of Burger King's staff behavior and practices, as our most recent meal there included unsatisfactory burgers (undercooked, served with rare red meat) and underwhelming ice cream-free cones and soufflés.
Dear Sir/Madam, Regarding the complaint, our customer could not be reached through the phone numbers provided on the site. Once we reach our customer, the necessary information will be provided, and the relevant update will be made on the site. We submit this for your information. Sincerely, Burger King Customer Service






