Unwanted Surprise in My Burger at Denizli Teras Park Burger King Branch

Unwanted Surprise in My Burger at Denizli Teras Park Burger King Branch
107

I unfortunately ordered food from Burger King at the Denizli Teras Park branch, and my receipt number was 074. To my utter dismay and disappointment, the individual responsible for preparing my hamburgers thoughtlessly and disrespectfully included the entire stem of a lettuce leaf in my burger. I can't believe they did this accidentally; it was clearly an intentional and deliberate act. This disappointingly showcases a total lack of concern for the customer and a blatant indication of not valuing the quality of their work. It's disappointing to think that someone at the restaurant intentionally took such an action. I am disappointed with the service I received from Burger King, a brand that is supposed to be renowned for its exceptional customer service and high-quality standards. I had hoped that the restaurant would conduct a thorough investigation into this matter and take appropriate action to ensure it doesn't happen again. 

Progress

November 12, 2023 10:01 PM

The company officials said that an investigation would be initiated regarding the branch and sanctions would be imposed, but the branch continues to send products disrespectfully in the same manner.

October 5, 2023 4:17 PM (18 hours after complaint)

Dear Sir/Madam, Our customer has been contacted and necessary information has been provided regarding the complaint number 26409389. For your information. Sincerely, Burger King Customer Service

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