On Saturday, November 22, 2025, I ordered the 2-piece Chicken Royale menu from the Burger King branch located in Istanbul, through the Tıkla Gelsin app. While eating the second burger in the menu, I noticed a strong and unpleasant smell of oil; I felt that the product was neither fresh nor safe to consume, and I was unable to continue eating it. Even though I chose this newly opened branch because I trusted its hygiene standards, experiencing something like this was extremely disappointing.
After consuming the product, I later experienced diarrhea and was negatively affected health-wise. This raises serious concerns regarding food safety and whether proper hygiene practices are being followed. I cannot accept products being served in conditions that may put people’s health at risk.
For this reason, I request that the necessary inspections and evaluations be carried out regarding this branch; that the freshness and suitability of the ingredients and cooking oil used in food preparation be reviewed; and that I be provided with a refund and appropriate compensation due to the discomfort and health issues I experienced. I also request that urgent and concrete measures be taken to prevent similar situations from happening to other customers.
On November 22, 2025, I noticed multiple dead flies on the French fries included in the menu I purchased from the Burger King branch at Kuşadası Egeport. Seeing the dead flies stuck to the fries, and judging by their appearance, I believe this may have been caused by the frying oil. This situation w...
On the evening of September 12, 2025, around 7–8 PM, I ordered three meals from the Burger King branch at Şanlıurfa Piazza Mall, including a Big King and a kids’ menu. My child only ate the fries, while I ate both the burger and fries. The fries were extremely burnt and practically inedible. Shortl...
On December 28, 2024, at 12:21 PM, I purchased a meal from Burger King, but the experience was extremely disappointing. The drink I received had a strong plastic smell, making it undrinkable and raising serious concerns about safety. This is unacceptable and feels like a health hazard. Additionally...
On July 18, 2025, I placed an order from Burger King through Yemeksepeti, including a meal and an extra ice cream. After finishing my meal, I began eating the ice cream. On the second spoonful, I felt something hard in my mouth. When I chewed again and felt the same hardness, I immediately took it o...
On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...
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