I rented a car from Budget for eight days, and the experience was a complete disappointment. The first vehicle, a Toyota Corolla, was fine on the first day since I didn’t drive it. However, on the second day, I noticed a strange noise from the front left tire when turning the steering wheel. I immediately contacted customer service, and they agreed to change the vehicle.
When returning the Corolla, I was shocked to be told that there was a crack on the front right bumper, even though I hadn’t caused any damage. Since Budget did not properly inspect the car upon return, they now want to charge me for an issue I was not responsible for.
I was then given a Renault Megane, but this vehicle also had major issues. While driving to Kocaeli for a company event in a snowstorm, I discovered that the windshield wipers were faulty, leaving me unable to clear the windshield properly. On my way back, the tire burst, and I was left stranded on the road.
Budget provided me with multiple faulty cars without proper inspection and then attempted to charge me for pre-existing damage. This is completely unacceptable. I demand compensation for the stress and inconvenience I experienced due to their negligence.
On 01/11/2024, I rented a car from Budget, and the next day, just a few hours before I was due to return it, the car began leaking water from the front. Although the temperature gauge stayed normal, I parked safely, checked the situation, and called the number provided. I explained the issue, noted ...
About 5–6 months ago, I rented a car from Budget in Dubai and paid around ₺8,000 for the rental. When I returned the vehicle, I also paid an additional ₺6,000 or so to cover parking and penalty fees, which I was told closed out my entire rental. The car was returned without damage, and everything se...
I rented a car from Budget in Podgorica, Montenegro under contract number 137795895, and I’m extremely disappointed with how the situation was handled. Despite paying for additional insurance coverage, Budget refused to return my €400 deposit over a completely minor issue. The vehicle I was given h...
On May 13, I rented a car through Budget’s website for 5 days, to be picked up at Tivat Airport in Montenegro. I paid in advance via their website, but when I arrived to collect the car, they demanded payment again. Despite showing proof of my original payment, I was told, “That payment doesn’t conc...
On June 19, 2025, I rented a vehicle from the Budget office at Ankara Airport for a two-day rental, planning to drive from Ankara to Isparta and back. Upon receiving the vehicle, I noticed a slight vibration, but due to time constraints and my tight schedule, I didn’t pay much attention to it. Unfor...
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