I rented a 2024 Renault Clio through the Budget app from Antalya Airport between August 1, 2025, and August 8, 2025. I returned the car on August 5, 2025, without any damage or additional charges. However, the total amount of ₺22,504 has still not been refunded to my international Mastercard account...
On July 30, 2025, at around 09:30–09:50, I went to the Budget office at Rize-Artvin Airport to rent a car under reservation number 6955168. I wanted to use my free rental days earned through your loyalty program (1 free day for every 10 days rented). However, the office staff told me, “This is a fra...
On June 19, 2025, I rented a vehicle from the Budget office at Ankara Airport for a two-day rental, planning to drive from Ankara to Isparta and back. Upon receiving the vehicle, I noticed a slight vibration, but due to time constraints and my tight schedule, I didn’t pay much attention to it. Unfor...
When we came home with the car we rented on the evening of June 9, 2025, we noticed that my wife's gold gurmet bracelet was missing. The apartment parking lot camera footage shows it falling inside the car. We didn't notice it at the time. On June 10, 2025, at 12:30, we left the vehicle with the lic...
I rented a car from Budget's Bologna office with booking number E896955371. I made an online reservation and paid €205.06, which included full protection. However, after returning the vehicle, I was shocked to receive a final invoice of €467.41 without any justification or explanation. I contacted B...
On January 12, 2025, I rented a car with license plate 34***208 from Budget’s Beylikdüzü Office for one day. I drove a total of 160 km on the highway between Beylikdüzü and Çorlu at a speed of 80-90 km/h without speeding or being stuck in traffic. They claimed the car was delivered with a full tank,...
We wanted to rent a car from Istanbul Airport. After booking the car online and going to pick it up, a representative convinced us to get full insurance, claiming that since we were going to return the car in Antalya and would be driving long distances, we wouldn't encounter any issues if we had ful...
On August 12, I rented a car for a day from Sabiha Gökçen Airport. When returning the car, I noticed a dent on the trunk that clearly wasn’t caused by a metal impact but looked like it was made by a punch (there was no paint damage). I noticed this and informed the person receiving the vehicle. I wa...
My wife and I rented a car for five days from the Montenegro Podgorica Airport Budget office on 04.03.2024. The car rental process was made through the Booking Application, not on its page. A rental fee of 103 Euros was paid for the reservation made through the Application, all-inclusive. However, 1...
On January 6th, 2024, the car I had rented from the Budget Istanbul Airport office experienced a breakdown on my way back to the airport, resulting in me missing my international flight. The entire day was consumed by arranging for the car to be towed to the service center and securing a replacement...
I wanted to rent a car from Budget at Mardin Airport, but they have an office right next to the airport and choose not to meet customers at the terminal, instead making them walk. If your office is within a 5-10 minute walk from the airport, you should greet your customers at the terminal; otherwise...
The reservation number is 5524324. I was totally caught off guard when the car rental company told me they couldn't bring the car to me because I didn't have a credit card with the right number on it. I get that security is important and all, but I gotta say, I'm pretty bummed and annoyed about thi...
The car that I rented from Budget Car Rental broke down. I called for a tow truck, but the company didn't send a replacement car or help me in any way. I was abandoned by a company and left in the middle of the street with my dog and things. It was already midnight, and I had to figure out how to ge...
