I’ve been using my Buderus Logamax Plus GB022i-20 KD for less than a year, and the control knob broke while I was turning it. How can a simple knob break so easily? I’ve tried reaching customer service, but I can’t get through to anyone. It’s just a small part, but now I can’t adjust the settings. This should not happen after paying so much for a product, and dealing with this is incredibly frustrating. Buderus, I need a solution—how can I fix this? Please guide me on how to resolve this issue.
I purchased a Buderus Logamax Plus GB062-24KD V2 in 2022, and it’s still under warranty. However, I had to pay for the annual maintenance, which wasn’t even a repair, just a routine checkup. I’m aware of other brands that don’t charge for annual maintenance under warranty, so why is Buderus charging...
I purchased the Buderus Logamax Plus GB-1 172.2 35/40 KW condensing boiler on 26/08/2024, and the installation was completed on 24/12/2024. However, f...
We purchased the Buderus Logamax Plus in December 2022, and after just one year, it started displaying error code 224, preventing us from using hot water. The company directed us to their service team, and we were initially told to "reset" the system whenever this issue occurred, which worked tempor...
I purchased the Buderus Logamax Plus gb122i-24 KD H model boiler in December 2022, and it was installed in the first week of January 2023. During installation, we noticed the absence of the blue-colored pressure relief valve. It was promised that the valve would be sent to us, but to this day, it ha...
Hello, I’m frustrated with my Dyson V12 cordless vacuum. The connection point on the tube has broken, and since the warranty has expired, I’ve been trying to contact customer service for assistance. However, I’ve had no success in reaching anyone, and the replacement part is exorbitantly expensive. ...
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