Braun warranty issue

I purchased a Braun MQ7945X blender set for approximately $100 and have been experiencing ongoing problems with its accessories for about one year and ten months. During normal use and cleaning, the accessories began to crack, wear out, and deteriorate. Despite careful handling, these issues have re...

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I am writing from Turkey regarding my Braun blender. The product malfunctioned, and I delivered it to the authorized service in Istanbul. After the inspection, the service approved a replacement under warranty and I was informed that the same product would be sent to me. However, despite this approv...

I dropped off my Braun MQ5275BK blender at Technical Service on September 5, 2025, for repair under warranty. About a month later, I was given the wrong product, which I immediately refused to accept. I then returned the incorrect item and resubmitted my blender to the same service center. Today is...

I’ve owned a Braun food processor for about 10–15 years, and for the past 5–7 years, it has been making an extremely loud and disturbing noise during use. I first brought the issue to an authorized Braun service center near the Government Square area in Konya, where I explained the situation in deta...

I purchased a Braun MQ9138XI hand blender, and during only the third use, the attachment that fits into the blender melted. This issue occurred on September 15, and I immediately contacted the authorized Braun service center in Istanbul. Although my product is still under warranty, the service cent...

I own a Braun Multiquick 5 Sauce MQ535 blender, and I’m experiencing a serious issue with the lid of the smallest chopping bowl. Today, while chopping onions, a part inside the lid suddenly came loose without any force and hit me in the face. This isn’t the first time this has happened — I had the ...

I purchased a Braun MQ5245WH Multiquick 5 Vario food processor from Hepsiburada about three weeks ago. I used the product for the first time this week, and during its very first use, the chopping blade became worn down on its own. I am confident that this issue did not result from user error, as it ...

Braun MQ7025X Multiquick 7 Blender, which we used 4-5 times in total, suddenly stopped working and did not work anymore. We did not understand why this product which we can call brand new, broke down and we took it to service. Service called 2 weeks later and said that there was user error, the devi...

In October 2023, I bought a Braun filter coffee maker from a BIM store. There is an issue with the drip system; the coffee brews but does not drip into the carafe. When I called Braun customer service, they directed me to the nearest Eryaman Minihome service center. Upon arrival, the representative ...

About a year ago, I purchased a Braun brand blender. While the device was still under warranty, the blender broke down and became unusable. We reported this issue to the Braun authorized service and left the device for repair. However, despite approximately seven months having passed since this inci...

I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find a...

I bought the Braun Multiquick 7 blender set about 8 months ago. So, this device has 5 speed settings, right? But here's the thing - if you dare to crank it up to the highest speed, the motor just can't handle it and ends up overheating. And let me tell you, once that happens, you might as well say g...

About three years ago, I purchased the Braun Multiquick 9 MQ9078X kitchen appliance. Just a month after the warranty expired, the black top cover stopped turning the blade and began spinning freely (see Image 1). Since the warranty had expired, I searched online for a replacement top cover but could...

I bought the Braun Multiquick5 Vario blender set back in June 2023, and unfortunately, it started malfunctioning. Unfortunately, a service center in Ankara declined to inspect the blender, mentioning that they no longer provide assistance for it. Someone else mentioned that they were unable to curre...

I sent in my Braun blender for warranty repair, but it's been a month and there hasn't been any progress. Whenever we give the service center a ring, they promptly transfer us to the dedicated customer service team. We were directed to another number for Braun customer service by customer service, b...

I took my Braun iron to the authorized service center on February 21, 2024. I was promptly notified that the entire base required replacement and that they were awaiting instructions from headquarters. Since that date, during my conversations with the company, they have notified me that the Braun Tu...

I bought a Braun Cafe House drip coffee maker from BİM. After only brewing two cups of coffee, the bottom valve couldn't keep up and the water ended up overflowing onto the drainage holes. This resulted in coffee spilling all over the glass pot and the countertop. I sent the machine to Zengin Techni...

I had a really bad experience with Braun products. The lid of the Braun blender set I bought stopped working properly, and even though it was still under warranty, the authorized service center said it wasn't covered. When I reached out to customer service, they gave me details about the issue over ...

MQ7045X Multiquick 7 Hand Blender Set, which we purchased on 30.10.2022, malfunctioned. We called your customer service, we were directed to Naz Technical Service, the authorised service in Ankara. I delivered my product and today it has been 1 month and 10 days. Every time we asked during the proce...

I bought a Braun kitchen robot a year ago. The little piece of the chopper ended up being defective, so I sent it in to get fixed under warranty. It's been eight months and I still haven't seen any progress. They said the part hasn't arrived yet, so I have to keep waiting. When I decided to buy this...

I bought the Braun MQ9135 blender four months ago. Recently, I used it to blend fifteen parsley stalks (without stems), a teaspoon of lemon, and a cup of water for two minutes. Unfortunately, I noticed that the blades got chipped. I brought it to the service center, and they sent it to the main faci...

I bought a Braun blender set with 7 pieces from the Vatan Bilgisayar store about a year ago for my wedding. After not using it for about a year, when I tried to use it for the first time, I ran into a big problem. The little metal flaps on the part with the motor didn't line up correctly with the me...

I bought a new Braun MQ 5275BK Multiquick hand blender, but it turns out it doesn't work properly. Sorry, but there's no official repair service available where I live. Why did this big company abandon me like this? I can't give it back because the time to get a refund is over, and customer service ...

I bought the Braun JB 3060 800 Watt Ice Crusher Blender, but now I'm in a tough spot because the technical service won't help me replace a really important, broken gasket. I've been trying really hard, but I can't find the replacement part I need at any of the three Braun authorized service centers ...