Braun MQ7025X Multiquick 7 Blender, which we used 4-5 times in total, suddenly stopped working and did not work anymore. We did not understand why this product which we can call brand new, broke down and we took it to service. Service called 2 weeks later and said that there was user error, the device was strained and broke down, the warranty would not cover it and that they were charging 5200 TL for the repair of the machine alone, which was sold for 3000 liras brand new. First of all, I would like to inform you that no solid vegetables or fruits were blended with the device, it was only used to make liquid mixtures like milkshakes and it was used 4-5 times in total. Instead of buying cheaper brands, Braun, which we preferred for quality products and quality service, was unfortunately a complete disappointment. There was no user error, it broke down on its own and instead of repairing it under warranty, they charged almost twice the price of brand new for its repair. I will never buy Braun products again and I advise everyone to stay away.
MQ7045X Multiquick 7 Hand Blender Set, which we purchased on 30.10.2022, malfunctioned. We called your customer service, we were directed to Naz Technical Service, the authorised service in Ankara. I delivered my product and today it has been 1 month and 10 days. Every time we asked during the proce...
I bought the Braun Multiquick5 Vario blender set back in June 2023, and unfortunately, it started malfunctioning. Unfortunately, a service center in Ankara declined to inspect the blender, mentioning that they no longer provide assistance for it. Someone else mentioned that they were unable to curre...
I bought the Braun Multiquick 7025 Hand Blender from Media Markt on April 2, 2023. Just six months later, I was chopping tomatoes with the 0.6 kg chopping bowl (which I hadn't used much before), and something terrible happened. The blender just started spinning on its own, and when we checked, we fo...
I bought the Braun MQ5261 Hand Blender about a month ago, but the inner plastic part broke the first time I used it. I quickly brought the machine to the authorized service center and asked for a replacement. I showed my receipt and they told me that the part had to be replaced. I had to pay an extr...
About six to seven months ago, I took my Braun Carestyle 5 iron to the authorized service center because it wasn't producing enough steam and was getting clogged. I had to wait for two weeks and pay around ₺400, but they finally told me that they fixed the problem. But when I tried using it at home,...
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