MQ7045X Multiquick 7 Hand Blender Set, which we purchased on 30.10.2022, malfunctioned. We called your customer service, we were directed to Naz Technical Service, the authorised service in Ankara. I delivered my product and today it has been 1 month and 10 days. Every time we asked during the process, we were kept waiting for 1 month, saying that we were waiting for spare parts. Afterwards, it was said that we sent an e-mail to Braun Turkey and we were waiting. I call your Braun customer service, they say they could not contact the service. I call the service and they say we forwarded it. We are doing the work that both parties should do as a customer. No one is doing their job properly. I am very regretful that I bought Braun. I will not recommend it to anyone from now on. If there are no spare parts, follow your return procedure. I have never seen such a bad service understanding and nonsense.
Braun MQ7025X Multiquick 7 Blender, which we used 4-5 times in total, suddenly stopped working and did not work anymore. We did not understand why this product which we can call brand new, broke down and we took it to service. Service called 2 weeks later and said that there was user error, the devi...
I bought the Braun Multiquick5 Vario blender set back in June 2023, and unfortunately, it started malfunctioning. Unfortunately, a service center in Ankara declined to inspect the blender, mentioning that they no longer provide assistance for it. Someone else mentioned that they were unable to curre...
I am writing from Turkey regarding my Braun blender. The product malfunctioned, and I delivered it to the authorized service in Istanbul. After the inspection, the service approved a replacement under warranty and I was informed that the same product would be sent to me. However, despite this approv...
I bought the Braun Multiquick 5 Vario Hand Blender Set White MQ5251WHBL from D&R on September 13, 2023. My wife used it a few times and then she realized it was leaking. After looking closely, I discovered that the gasket was ripped. Unfortunately, there was no cell phone service in Tarsus, so I rea...
Trendyol Does Not Accept Returns of Electronic Products Even If Unused On June 16, 2024, I purchased a Braun "Multiquick 7 Hand Blender Mq7025x" food processor from the seller Sirin Hane on the Trendyol shopping site for 3149 TL. The product was delivered quickly. However, I did not like the quality...
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