5
Çilem is very satisfied with the result
Resolved

Motherboard and Motor Error in Braun 4199 Blender

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Çilem
May 09, 2023 10:43 am
55
Çilem's Thank You Message
“I was impressed by the polite and solution-oriented behavior of customer service. Thank you for all your support.”

I bought the Braun 4199 blender set back in 2016, thinking it would be a dependable appliance. But the motor problems have been happening for a while now, which has resulted in having to go to the repair shop multiple times and spending a lot of money. The scariest thing was when the motherboard caught fire while I was using the food processor. It was really hard for me to understand what was happening. Even though I paid for the repair, the same issues kept happening.

The motor keeps acting up with weird noises and rotation problems, and it's getting really annoying. As a busy woman who doesn't have to cook much, I hardly ever use the blender for difficult tasks. The other parts of the set seem fine, but the ongoing motor problems are really taking a toll on me mentally and financially.

May 09, 2023 12:10 pm (1 hour after complaint)

Dear Customer, The necessary actions regarding your complaint have been initiated. Thank you for your attention, We wish you healthy and happy days. Braun Customer Service

Çilem
Çilem
June 08, 2023 11:02 am

I was impressed by the polite and solution-oriented behavior of customer service. Thank you for all your support.

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