I booked a stay through Booking.com and experienced rude behavior from the hotel, ultimately being expelled from the establishment. However, I have not received a refund of approximately $400 for the nights I did not stay. My reservation number was 4979814180, and the stay was at the Kismet guesthouse in Bali/Uluwatu. I faced treatment unlike anything I've experienced before, and despite being threatened to have the police called if I didn't leave, all I received was a mere apology and a goodwill credit of only $62. Meanwhile, the hotel owner continues to operate with positive reviews.
Between June 23 and June 26, I booked a stay at Calm Villa Bali through Booking.com under reservation number 4845632227. During the booking, I completed a payment of $200 with my credit card. Despite the payment being successfully processed, I never received the accommodation I paid for. I was left ...
I booked a property through Booking.com, but when I arrived, the host didn't give me the keys, leaving me stranded on the street. They didn't respond to any of my messages. I asked them to call me, but they never did. Booking.com has seriously let me down. Despite trying to contact the host directly...
I made a reservation through Booking.com, but the company never responded, and unfortunately, the facility does not even exist. I want my money back. Although we called Booking.com many times, no one helped me. I trusted Booking.com as it is a big company, but unfortunately, the employees were not h...
We booked a hotel through Booking.com for our trip to Bali. When we arrived at the hotel late at night, we were informed that the reservation had not been communicated to the hotel by Booking.com, and there were no available rooms. We had to leave and find another hotel in an unfamiliar area. I emai...
I made a hotel reservation through Booking.com, specifically choosing a stay with a free cancellation policy. However, despite canceling within the allowed time, I never received my refund. The hotel has fully charged my credit card, and I have already confirmed with my bank that no refund was proc...
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