On October 16, 2024, I rented a car through Booking from Avec at Sabiha Gökçen Airport. However, upon arrival, the staff informed me that they couldn’t release the vehicle due to my low Findeks credit score and assured me that a refund would be processed through Booking. It has now been two weeks, and I still haven’t received my refund. Additionally, I am unable to reach anyone at either Booking or Avec to resolve this issue. I am left frustrated and disappointed by the lack of communication and the unfulfilled refund. I request an immediate resolution and my refund to be issued without further delay.
I booked a car rental through Booking.com and canceled it on the same day, expecting a smooth refund process as promised. They assured me that I would receive my refund within 7 business days. However, it's now been 9 business days, and I still haven't seen the refund in my account. What's more frus...
On July 20, 2025, I booked a car rental through Booking.com (confirmation number 658401310) with Europcar at Rome Fiumicino Airport, scheduled to start on July 22, 2025. When I arrived to collect the vehicle, I was told my driver’s license—although new—was “not compatible,” and they refused to hand ...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
I reserved and paid for a car through Booking.com from Grande Rent A Car at Pristina Airport, Kosovo, for May 26, 2024. When I picked up the car, they took a ₺300 deposit from my credit card. I was told, and Booking.com's site confirmed, that this deposit would be refunded a week after returning the...
On June 4, 2025, I rented a car through Booking.com from Budget Rent a Car at Dubai International Airport. At the time of pickup, 2,550 AED was charged to my credit card as a deposit, and I was clearly told it would be refunded within two weeks after returning the vehicle. I returned the car in pro...
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