My BMW 520d SOS Error Battery Dead and Costly

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Alper
June 15, 2025 12:36 am
20

I am utterly frustrated with my 2014 BMW 520d! I'm constantly getting an "SOS error" message, and I've been told the emergency call system's battery is dead. This critical emergency call system error simply won't go away, and I have no idea what steps to take to resolve it.

To make matters worse, I've discovered that replacing this battery comes with an extremely high cost. This is unacceptable for a system that's supposed to be a safety feature. For a premium brand like BMW, this kind of recurring and expensive issue for a basic safety component is a huge disappointment.

I'm hoping for a swift resolution to this problem. BMW, you need to provide clear guidance and support for fixing this persistent SOS error. This isn't just an inconvenience; it's a safety concern, and I expect you to address it promptly. I shouldn't have to pay exorbitant fees to fix a design flaw in your emergency system.

Alper
Alper
June 26, 2025 1:24 pm

No one contacted me after I waited, I guess we have been forgotten. I hope we can reach a solution as soon as possible.

Alper
Alper
July 12, 2025 4:14 pm

I think your Antalya branch is ignoring the issue; no response has been provided.

Alper
Alper
August 01, 2025 4:05 am

There has been no response regarding the SOS yet. I received a call from the Kosifler headquarters saying there would be a follow-up, but there has been no response from the Antalya branch. At this rate, I guess it will just stay like this. It's really strange for a company like BMW to be so indifferent.

Alper
Alper
August 17, 2025 2:47 am

Our issue is still pending, I have not received any response.

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