My BMW 525 Stalled Without Warning

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Burhan
July 24, 2023 12:10 am
14

On the road, while I was driving my 2014 BMW 525, it suddenly stopped and locked itself, with no warning. To get it to the service center, I had to call a tow truck. The mechanics thought at first that it was an electrical problem, but they called the next day to say that it might be an engine problem. How could a well-known brand like BMW's engine lock up without any warning? My car only has 129,000 miles on it, and I have always made sure to get it serviced on time. This sudden and dangerous event has made me angry and worried about how reliable my BMW is. I never thought that my well-kept car would have such a big problem. It's time for BMW to address these issues and help their loyal customers find a solution.

July 24, 2023 8:41 am (8 hours after complaint)

Dear Customer, Your notification has been received and recorded, and it has been shared with the relevant departments. Our Customer Relations Consultant will get back to you as soon as possible regarding the matter. Best regards, BMW Communication Center 0850 252 10 10

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