BMW 3.18i Emergency Deactivation Code Error
For many years, I've been a BMW customer. My BMW 3.18i is showing an urgent emergency alert error. When I took it to an authorized service center, they claimed the battery was defective and demanded 3,200 TL to replace it. I never even used the SOS button, which they claimed was deactivated in our country due to KVKK legislation. It's outrageous to be charged a high price for a feature that doesn't even work in our country. This warning on the screen causes distractions and hinders other functions of the onboard computer, especially when I'm traveling for vacation and changing cities. Looking at the screen all the time reduces driving safety. Dear BMW officials, it is not fair to charge your customers battery fees for a service that your company does not offer in our country. I implore you to address this error as soon as possible, as it calls your brand's dependability into question. I'm hoping BMW doesn't disappoint me.
Dear Customer, Your notification has been received and recorded, and it has been shared with the relevant departments. Our Customer Relations Consultant will get back to you as soon as possible regarding the matter. Best regards, BMW Communication Center
Dear Barış U., You can access the surveys by clicking on the links in the emails or SMS messages sent to you. Additionally, after logging into your membership on our homepage with your password, you can also access the survey by pressing the "Complaints" button from the menu under your profile picture, listing your complaints, and then clicking the "Evaluate" button on the right side of the complaint you want to fill out and rate. Best regards, BMW Communication Center
I would like to thank all the staff at the Otomol Merter branch for their interest and attention in fixing the SOS malfunction in my BMW car.
