On 19.06.2025, I purchased a BlaBlaCar bus ticket for the Milan–Munich route. While waiting for the bus, I received an email notification informing me of a 120-minute delay. This unexpected and lengthy delay caused significant disruption to my travel plans, leaving me stranded and stressed at the station.
I purchased this service expecting a timely and reliable journey. Instead, the delay forced me to adjust my schedule, resulting in financial losses and emotional distress. As a consumer, I believe this level of service does not meet acceptable standards.
I kindly request at least a partial refund of the ticket price to compensate for this inconvenience. Please resolve this issue within 14 days.
I am writing to express my dissatisfaction with a recent trip I attempted to take with FlixBus on 13.07.2025, from Istanbul Alibeyköy to Isparta. During the journey, the bus broke down and we were kept waiting for more than one hour without proper explanation or alternative transport arrangements. A...
On September 17, 2025, I purchased a FlixBus ticket for the Budapest–Cluj route, specifically choosing to board from the Airport stop. The bus was delayed for more than three hours, and throughout that time, I kept receiving delay notifications. However, I was never informed that the bus would skip ...
On 19 May 2025, I boarded the Flixbus Kamil Koç bus scheduled for 22:00 from Bucharest to Istanbul. Shortly after departure—within about 30 minutes—the bus broke down. Despite the critical nature of this situation, the company failed to provide any proper assistance. They simply told us to wait unti...
On June2,2025, I purchased 3 tickets from FlixBus for the Üsküp–Belgrade route, scheduled for departure on June15,2025 at 23:59. Despite the payment being successfully processed, no reservation was created for this trip. From the moment I noticed this issue, I contacted FlixBus customer service thr...
On October 9, 2025, at 10:10 AM, I purchased a FlixBus ticket for the Colmar–Basel route (reservation number: 3290783524). However, on October 5, 2025, at 11:00 PM, I received an email stating that my trip had been canceled and rescheduled for 4:05 PM. Because of this change, I will no longer be abl...
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